Ordering Information

ORDERING INFORMATION

Expeditionary Force (Singapore) products are sold exclusively online and through mail order directly from us; or are sold by reputable retailers around the world. Please place your order via our secure online store. You can pay via credit card or Paypal. Simply add the items you would like to your shopping cart and then follow the simple checkout procedures to have your order placed.

We strive to process all online system orders on the next business day. If you have any questions or receive an error while using the online system, please send us an email at:-

sales@expeditionaryforce.com.sg

As email is not secure, we advise you not to send any credit card information across via emails. We shall strive to reply to your message on the same day or the following business day. However, we apologize in advance should we failed to do so as we are in a set-up situation.

All sales are final and no refunds or exchanges will be provided. However, in the event that you received defective goods, please email us with photograph of the defect within 14 days of receiving the products.

Should a package be sent to you with products other than those that were ordered, please email us immediately and we will provide instructions to return the product and have the correct product shipped out to you. In this event, we will ship out the correct item at no additional charge and will issue you a credit for the cost of shipping the product back to us.

CONDITONS OF USE
  1. All sale of goods by Expeditionary Force (Singapore) on this website shall be governed by the terms and conditions listed below.

  2. Contracts between customers and Expeditionary Force (Singapore) shall be governed by the laws of Singapore and disputes shall be subject to the exclusive jurisdiction of the Singapore courts.

  3. The liability of Expeditionary Force (Singapore) in respect of any claim arising in relation to the sale of goods shall not exceed the net price received by Expeditionary Force (Singapore) for the goods in question.

  4. Orders placed on the website shall be treated as an offer to buy and Expeditionary Force (Singapore) reserves the right to decline any order in the case of errors, omissions or for any other reasons. Any money collected for the rejected order by Expeditionary Force (Singapore) shall be repaid in full.

  5. Expeditionary Force (Singapore) reserves the right to place restrictions on the volume of any goods ordered.

  6. Our model soldiers are not toys and may contain small parts and sharp points. Accordingly, we consider them not suitable for persons below fourteen years of age.

  7. By placing an order with Expeditionary Force (Singapore), it is understood that the customer has declared knowledge of this fact and meets the minimum age requirement in respect of purchase and use.

  8. The prices and availability of the products specified on our website at www.expeditionaryforce.com.sg is subject to change without notice. Customers are advised to contact us via email at sales@expeditionaryforce.com.sg in case of doubt.

  9. All the prices displayed with our products are in US dollars and shall be the currency used for invoicing and payment.

  10. Expeditionary Force (Singapore) shall not be not responsible for any charges the customer may have to pay in taxes, customs duty, or any other regulatory compliance requirements applicable in their own country.

  11. Sales orders received and accepted by Expeditionary Force (Singapore) shall normally be processed within 48 hours of acceptance. If there are any delays, the customers shall be promptly informed by email.

  12. Delivery shall be by air parcel or courier service to the delivery address supplied by the customer.

  13. If any part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

  14. Expeditionary Force (Singapore) may amend these terms as and when it deems appropriate to do so.


PRIVACY STATEMENT

Any information received on our website will be kept strictly confidential.